FAQs

What types of products does SunnyCarePaper.com offer?
SunnyCarePaper.com specializes in a wide range of disposable and janitorial products. Our main categories include Disposable Gloves, Food Service Products, Janitorial Supplies, and Paper Products such as Toilet Papers, Hand Towels, and Dinner Napkins.

Are your paper products eco-friendly?
We are committed to sustainability. Many of our paper products are made from recycled materials and are designed to be environmentally friendly.

Do you offer any bulk purchase options?
Yes, we offer bulk purchasing options for businesses and individuals looking to buy large quantities. Bulk purchases may also be eligible for discounts. You can always contact our team for more information.

How do I place an order?
You can place an order directly through our website. Simply add the desired products to your cart, proceed to checkout, and follow the instructions to complete your purchase.

What payment methods are accepted on SunnyCarePaper.com?
We accept various payment methods including major credit cards, PayPal, and other secure payment options. We partnered with square.com as a payment gateway.

How long does shipping take?
Shipping times vary depending on your location and the shipping method selected. Typically, orders are processed within 1-3 business days, and delivery can take an additional 3-5 business days.

Do you ship internationally?
Currently, we only ship within the United States. Please check back for updates as we expand our shipping options. We don’t ship items to PR, Alaska and Hawaii.

What is your return policy?
We accept returns within 7 days of purchase. Items must be unopened and in their original condition. Please visit our Return Policy page for more detailed information.

How do I request a refund?
To request a refund, please contact our customer service team with your order details. Refunds are processed back to the original method of payment.

How do I create an account on SunnyCarePaper.com?
You can create an account by clicking on the ‘Sign Up’ link on our homepage. Follow the prompts to enter your information and set up your account.

What are the benefits of creating an account?
Creating an account allows you to check out faster, save multiple shipping addresses, access your order history, track new orders, and save items to your wish list.

Is it safe to make payments on your website?
Yes, it is safe to make payments on our website. We use SSL encryption technology to protect your personal and payment information.

Can I change or cancel my order after placing it?
You can change or cancel your order if it has not yet been processed for shipping. Please contact our customer service immediately to request changes or cancellation.

How can I track my order?
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order through our website or the carrier’s website.

Who can I contact if I have problems with my order?
If you encounter any issues with your order, please contact our customer support team. We are available to assist you with any questions or concerns you may have.

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